Financial Policy in the Virgin Islands

Patient Billing

Our goal is to deliver the best dental care around at a reasonable cost to our patients. For your convenience, we accept Visa, MasterCard, and Discover. Payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at the St. Thomas office: VI Dental Center 340-776-6056 or 340-772-6000 for the St. Croix office. Many times, a simple telephone call will clear any misunderstandings.

 

 

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. We can make arrangements for a monthly payment plan, but this must be done prior to the actual procedure.